Do you keep the displayed products in stock?
No. Products shown on this website are reference products used to identify a customer’s requirements. Current availability must be researched and confirmed in writing.
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Frequently asked questions.
Clear answers about product references, inquiries, availability, payment, and trade coordination.
Are you an authorized dealer or distributor?
TongYu Global Trade is an independent sourcing and trade coordination brand. We do not claim dealership, distributorship, authorization, or brand affiliation unless expressly confirmed in writing.
Do I need to pay to submit an inquiry?
No payment is required to submit an inquiry or request an initial product review.
How quickly will I receive a response?
We normally respond within one business day during Pacific Time business hours. Research, supplier confirmation, and quotations may require additional time.
Is there a minimum order quantity?
Minimum order quantities depend on the product, supplier, destination, and commercial terms. The applicable MOQ is confirmed with the written quotation.
How are shipping, taxes, and duties calculated?
Shipping, insurance, taxes, customs duties, and destination charges depend on the route and product. Estimates are prepared only after the shipment requirements are reviewed.
Which markets do you focus on?
Our focus is cross-Pacific product research and trade coordination between the United States and Asian markets, subject to product and destination eligibility.
How can I verify official communication?
Official website inquiries are handled through @tongyuglobaltrade.com email addresses and the phone number published on this website. Commercial terms must be confirmed in writing.